PETALS N BUDS METCHOSIN FLORIST
0
3431 Happy Valley Rd Langford, BC V9B 1K2
LOCAL: (778) 430-4114
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Customer Reviews
PETALS N BUDS METCHOSIN FLORIST
Local Langford, BC florist
Average Customer Rating: 4.6 of 5 stars. (122 reviews)
Date: Aug 18, 2020
Name:

State/Province:AB

Getting ahold of someone is near impossible. This is the third time that I’ve used them and every time they have been hard to contact and delivery has never been on time
Tara's Reply:
Date: Aug 18, 2020, 12:39 pm

Very sorry you feel this way. We are always able to morning deliveries if we receive the order the day ahead, thus able to make your arrangement the day before in preparation for delivery the next day. Otherwise we cannot guarantee delivery times. Thank you for placing your orders with us. We continue to try making our service better.
Date: Aug 17, 2020
Name:

State/Province:BC

The flowers are beautiful thank you very much Tara!
Date: Aug 13, 2020
Name:

State/Province:BC

Beautiful fruit basket
Date: Aug 13, 2020
Name:

State/Province:BC

I have already rated my experience! It was very easy to arrange a delivery and my cousin enjoyed the beautiful flower arrangement that was sent! I had a message to her that had dragonfly in it n the flowers had a dragonfly ornament incorporated in them, very lovely! Thank you
Date: Aug 04, 2020
Name:

State/Province:BC

Easy ordering,great customer service, great pricing and value!
Date: Jul 07, 2020
Name:

State/Province:BC

A Lovely arrangement I will definitely order from you ! also your flower was so well prepared it lasted longer than anyother arrangement that I recieved . I just want to apologize as I dont have any cash with me on that day that I didn't tip the nice lady that deliver my flowers .Thank You so much dear !
Date: Jul 05, 2020
Name:

State/Province:BC

Such a wonderful experience. I was able to purchase lovely gifts for my parents from afar. Both times I have used your service it went very well and the gifts were received in a timing manor and they were put together so nicely each time. I will for sure use your service again.
Date: Jul 05, 2020
Name:

State/Province:BC

It was beautiful arrangement...thank you
Date: Jul 03, 2020
Name:

State/Province:BC

Appreciated the phone call as the item I ordered was not available. The substitution was perfect.
Date: Jun 29, 2020
Name:

State/Province:BC

Very impressed with the service and quality of the flowers.
Date: Jun 04, 2020
Name:

State/Province:BC

Amazingly helpful! Caring and made an amazing bouquet for my occasion. I will definitely be using their service more often
Tara's Reply:
Date: Jun 04, 2020, 11:40 pm

Awe, thank you. :)
Date: May 24, 2020
Name:

State/Province:BC

Very happy with what we received, thank you very much!
Date: May 23, 2020
Name:

State/Province:BC

My mom loves her mothers day fowers Tara! They're still alive today! Another 5 stat design! Thank you Tara!
Date: May 21, 2020
Name:

State/Province:BC

Highly recommend. I'm on the mainland & ordered a bouquet of gerber daisy's for my Mother in law for Mother's Day. The florist was delivering flowers into the evening; and the order was exact to the picture I selected. Better yet...a week & a half later; the flowers still look beautiful. Great work.
Date: May 21, 2020
Name:

State/Province:BC

Day 12!!! Still beautiful. Received a beautiful bouquet of gerbera and mums ... delivered on a Sunday...Mother's Day by the loveliest man. The flowers are still beautiful 12 days later. I wish I could post a pic.
Date: May 16, 2020
Name:

State/Province:BC

My daughter, who lives in Vancouver was concerned since she order my Mothers Day bouquet so late. I was very impressed that the delivery person was working well after normal working hours and the bouquet is gorgeous. Thank you, everyone at Petals and Buds
Date: May 15, 2020
Name:

State/Province:BC

I had two deliveries in one week and both we’re lovely and vibrant and the recipients loved them. A big thank you!
Date: May 15, 2020
Name:

State/Province:BC

The delivery person missed us but returned a few hours later with an excellent product. Very impressed with the service.
Date: May 14, 2020
Name:

State/Province:BC

Thank you for helping me to bring my mom some happiness during this trying time. The flowers arrived as promised and were beautiful. The personal service was outstanding.
Date: May 05, 2020
Name:

State/Province:BC

Lovely flower arrangement. Delivered at a good time and they even called me to make sure I knew that the flowers were set by my door. Thank you.
Date: Apr 30, 2020
Name:

State/Province:BC

Great customer service and beautiful flowers!!
Date: Apr 25, 2020
Name:

State/Province:BC

Flowers were very nice, confirmation of delivery was slow and flowers were not delivered the next day, but perhaps I missed the feline for ordering on time.
Date: Apr 21, 2020
Name:

State/Province:BC

This is the second time I have sent flowers from your business and I absolutely love how easy it is. Your website is very easy to navigate and the flowers get delivered when you say they are going to be delivered. In addition, each arrangement that I have ordered to be delivered has looked so beautiful and always more stunning than pictured. I will continue to give you my business! Thank you.
Date: Apr 18, 2020
Name:

State/Province:AB

Customer Service Good online experience. I did try calling 3 times without an answer, but then I just completed the order online. Not a problem - i figured you were asking for feedback - so I thought I would share - was not so bad that I felt the need to comment if you had not asked. Stay safe!
Date: Apr 11, 2020
Name:

State/Province:BC

I don’t live in the area, so it was great how easy it was to order flowers to be delivered online! The arrangement was stunning, and the recipient was blown away!
Date: Apr 06, 2020
Name:

State/Province:BC

The bouquet was stunning - one of the nicest I have ever received!
Date: Mar 27, 2020
Name:

State/Province:BC

As always through Petals the floral cake was as described and was very unique. Well done
Tara's Reply:
Date: Mar 27, 2020, 1:28 pm

Thank you. Im glad you all liked it.
Date: Feb 29, 2020
Name:

State/Province:BC

A beautiful creation!!
Date: Feb 16, 2020
Name:

State/Province:BC

Perfect for our new granddaughter, swift delivery! Thank you!!
Date: Dec 02, 2019
Name:

State/Province:BC

The flowers were beautiful the perfect gift for my mom's birthday! Thank you Tara!
Date: Sep 25, 2019
Name:

State/Province:BC

Reliable service, lovely flowers!
Date: Sep 06, 2019
Name:

State/Province:BC

Excellent
Date: Jul 13, 2019
Name:

State/Province:ON

Absolutely perfect service. Thank you!
Date: May 31, 2019
Name:

State/Province:CA

Excellent service and lovely basket. Fruit was wonderful, Thank you
Date: May 03, 2019
Name:

State/Province:IT

Excellent service, beautiful flowers
Date: Apr 30, 2019
Name:

State/Province:BC

Love ordering from this company - I have never been disappointed with the service and love the floral arrangements. Thank you, Tara
Date: Apr 12, 2019
Name:

State/Province:BC

Love the pampered basket
Date: Mar 09, 2019
Name:

State/Province:CA

Absolutely loved the service. The flowers were beautiful along with the vase. The chocolates were perfect. I specially requested caramel chocolates and they fulfilled that request. They actually ended up picking my girlfriends favorite chocolates! We've never had a bad experience. Will be buying again in the future
Date: Feb 28, 2019
Name:

State/Province:NSW

Brilliant service! Very accommodating to my requests. Beautiful selection for Valentines Day. Unfortunately I never heard from the recipient but hey you can’t win them all can you! :) Thanks again for an easy and friendly ordering experience.
Tara's Reply:
Date: Feb 28, 2019, 11:06 am

That's unfortunate Hailey. It was a very thoughtful thing you did. It was nice getting to know you a bit.
Date: Feb 27, 2019
Name:

State/Province:BC

Always a pleasure doing business with Petals . Tara is GREAT !!
Date: Feb 08, 2019
Name:

State/Province:BC

.
Date: Feb 03, 2019
Name:

State/Province:BC

I love the fresh flowers, only I get them at 8 PM... I wish that I could get them early in the day ...TY Liesa Nielsen
Date: Feb 02, 2019
Name:

State/Province:AB

Very happy with my purchase and the customer service received. My sister just had a Mastectomy, she is in Victoria, BC and I am in Edmonton, AB! To show her I was thinking of her, I went online searching for a local flower shop, near my sister. Petals N Buds was the number one Google Search! I had made an error entering my CC number and once Petal N Buds opened I received a call. The woman on the other end was very understanding and helpful! She helped me complete my order, quickly. My sister was so happy when she received her basket! The display was beautiful!
Date: Jan 25, 2019
Name:

State/Province:CA

Beautiful flowers. My girlfriend loved them. They were the perfect anniversary gift. Very easy service to use internationally
Date: Jan 05, 2019
Name:

State/Province:BC

Beautiful arrangement
Date: Jan 04, 2019
Name:

State/Province:NS

I’m very happy with the arrangements & deliveries provided by petalsnbuds! Will definitely use their services again.
Date: Dec 25, 2018
Name:

State/Province:BC

I live on the Mainland and chose this business because of its proximity to the recipients. I have ordered on line four times and have found that the recipients have been happy with heir flowers, although I have not seen them myself. I would use their services again in future.
Date: Dec 18, 2018
Name:

State/Province:BC

Flowers were supposed to be delivered on the 15th in time for my birthday on the 16th--arrived 8ish p.m. on the 17th--not impressed and my son was disappointed.
Date: Dec 14, 2018
Name:

State/Province:CA

Bouquet was a gift. Was told it was beautiful. I live in Ontario found your place online, liked the name. Was told you went out of your way to deliver. Thank you so much
Date: Dec 14, 2018
Name:

State/Province:ON

Had some confusion on area etc.. but was of no fault of the business. The person communicated with was pleasant and created a beautiful gourmet gift basket for the birthday gal we had ordered for and also created a beautiful bouquet for the people who were picking up the gift basket.. All turned out wonderfully!! thank you for all your efforts and beyond :)
Date: Oct 23, 2018
Name:

State/Province:BC

I really like the flower arrangements and prompt service.
Date: Oct 15, 2018
Name:

State/Province:BC

great service and the receiver love her gift.
Date: Oct 11, 2018
Name:

State/Province:BC

Great service. Very straight forward. I accidentally gave the wrong address but you still managed to deliver the flowers. Thank you.
Date: Oct 05, 2018
Name:

State/Province:BC

Prompt and Friendly service my Friend Marlene loved her birthday present. Another great job Tara! Thank you very much! :)
Date: Sep 28, 2018
Name:

State/Province:BC

I am going to give a good review because although my order did not deliver on time Tara was very responsive and apologized. Anyone can make an error and all of us should be forgiven but a good business person says sorry. Thank you Tara for being a good business person. I will place an order again!
Tara's Reply:
Date: Sep 29, 2018, 12:53 pm

Thank you. We appreciate you.
Date: Jul 26, 2018
Name:

State/Province:BC

n/a
Date: Jul 25, 2018
Name:

State/Province:NS

I was very pleased with every aspect of service. The flower arrangement was lovely!
Date: Jul 08, 2018
Name:

State/Province:CA

They did an amazing job in such a short time's notice! Will definitely be using their service again in the future!
Date: Jun 12, 2018
Name:

State/Province:BC

After talking with my mom (the receiver) I was so happy to hear that the bouquet was full of impressive flowers and lasted a long time. I was originally unhappy with the service, but I can now see that it was a very high quality product. I would order here again based on my mom’s review!
Date: May 29, 2018
Name:

State/Province:BC

Love this shop for their flexibility and kindness. I've never called somewhere were its been so personable right off the tip of the iceberg. Really appreciate businesses that are this genuine toward their customers. The girls over there really went an extra mile.
Date: May 28, 2018
Name:

State/Province:BC

After looking at the reviews page I can see that late evening deliveries are standard for this company. This is great for me because my mom works rotating shifts and gets home from work after 8pm. She received her flowers after she got home and she was so happy. Thank you.
Date: May 26, 2018
Name:

State/Province:ON

.
Date: May 25, 2018
Name:

State/Province:BC

very pleased, thank you
Date: May 24, 2018
Name:

State/Province:BC

The Flowers were fantastic you did another amazing job Tara! My mom loved themThank you! :)
Date: May 17, 2018
Name:

State/Province:BC

I absolutely loved my flowers ! They are still doing great . The service was good and I am happy to support the community.
Date: May 14, 2018
Name:

State/Province:BC

The Flowers are still around 4 days after delivery they're beautiful and wonderful Tara! You did another great job! Thank you! Thank you very much! Your a great florist!!
Date: May 14, 2018
Name:

State/Province:BC

Firstly, the flower arrangements are very nice. Delivery of the first one at 9:45 Friday was after I went to bed. Second delivery organized for Sat. didn't arrive until 9ish SUNDAY evening disappointing my son and his wife in Edmonton.
Tara's Reply:
Date: May 14, 2018, 2:41 pm

So sorry for this late delivery. It was not what we hoped for. We were quite busy and worked many over time hours. I am so sorry for your delivery... we will provide your son with a discount on his next order. He will receive this message.
Date: Apr 30, 2018
Name:

State/Province:ON

Petals N Buds was outstanding. Very accommodating and helpful. I will absolutely order flowers from them in the future.
Date: Apr 07, 2018
Name:

State/Province:NS

Great Customer Service, Environment, Quality, Selection, Wait Time ease of transaction. Thank you!
Date: Apr 07, 2018
Name:

State/Province:BC

Customer Service, Quality, Selection. Lady was very kind and understanding in choosing a bouquet for a death in the family. Thank you so much. LD
Date: Apr 02, 2018
Name:

State/Province:AB

Beautiful arrangement of flowers were delivered. Great staff who helped me navigate through the website.
Date: Mar 22, 2018
Name:

State/Province:BC

The service was great
Date: Mar 18, 2018
Name:

State/Province:BC

Beautiful arrangement! Keep up the good work.
Date: Mar 14, 2018
Name:

State/Province:BC

Everything was great...very prompt service and my brother loves the plant. Thanks very much for your service.
Date: Mar 02, 2018
Name:

State/Province:BC

A very nice basket with 4plants. Delivery lady pleasant. Th@nk you
Date: Feb 28, 2018
Name:

State/Province:BC

loved the flexibility and option to plan ahead for the delivery. Very pleased.
Date: Jan 19, 2018
Name:

State/Province:BC

Courteous, compassionate staff called suggesting an excellent substitute for an unavailable flower; the bouquet was declared "beautiful!" by the recipients; delivery timing was perfect.
Date: Jan 19, 2018
Name:

State/Province:BC

I ordered online for a gift for my aunt in Langford. She is a master gardener and I wanted to send her a special plant. The florist called me to say that the plant I requested was not available and made all efforts to get me an alternative decorated for the season, top marks
Date: Jan 05, 2018
Name:

State/Province:AB

The delivery was sent on the correct date and my family members loved it. Thank you :)
Date: Dec 24, 2017
Name:

State/Province:BC

Beautiful holiday arrangement and would recommend your work and services in the future.
Tara's Reply:
Date: Dec 24, 2017, 7:32 pm

Thank you so much. Merry Christmas
Date: Dec 12, 2017
Name:

State/Province:BC

The flowers were perfect and still very fresh ! Thank you !
Date: Sep 26, 2017
Name:

State/Province:BC

The orchid I received for my birthday w as spectacular, as was the pot that contained the plant. The delivery person was very personable and gave me tips to care for the plant. Thank you. Maureen from Sooke
Date: Jul 04, 2017
Name:

State/Province:BC

I was so impressed, not only by the ease of ordering, but with the photo update email I received when the flowers were delivered. My mom with the lighted, and said that the flowers were in such incredible shape they lasted three times longer than usual
Tara's Reply:
Date: Jul 05, 2017, 12:21 pm

Thank You! I am so glad. :)
Date: Jun 28, 2017
Name:

State/Province:BC

The floral display was beautiful. Thank you
Date: Jun 22, 2017
Name:

State/Province:BC

I ordered an arrangement for a same day delivery and they delivered. Flowers were beautiful:) Thank you
Date: Jun 12, 2017
Name:

State/Province:AB

The service from Petals N Buds Metchosin Florist was awesome. Received confirmation that order was received and a email about delivery. This was excellent as I was ordering online from another province. My Family was touched by the Flowers and I was happy with selection to pick from on line! Thank you Very Much!
Date: Jun 05, 2017
Name:

State/Province:BC

The quality and service were excellent. There was a challenge with the first bouquet, and after a call to the you- they were resent, no extra charge and lasted a long time!Thank you
Tara's Reply:
Date: Jun 06, 2017, 1:32 pm

Your welcome. Very sorry for the first mistake.
Date: May 31, 2017
Name:

State/Province:VA

First time ordering and it went very smoothly. The recipient was thrilled with her flowers, too! This was a Mother's Day order and I was a little nervous using a new shop. Couldn't have been better- thanks!
Tara's Reply:
Date: May 31, 2017, 7:00 pm

This is so nice to hear. Thank You.
Date: May 26, 2017
Name:

State/Province:BC

I ordered flowers for Mothers Day to be delivered on Friday May 12th. They were delivered on that date and very much admired and appreciated by my mother in law. thank you.
Date: May 20, 2017
Name:

State/Province:AB

very good and most helpful from your staff in making sure that my order got to where it was going on time.
Date: May 17, 2017
Name:

State/Province:BC

The flower arrangement I received for Mothers Day was beautiful. It had Lilies and peonies. Only one of the 4 peonies opened A bit of a disappointment. However the georgeous Lilies are keeping the arrangement very pretty.
Tara's Reply:
Date: May 17, 2017, 2:33 pm

Hi I am sorry about our Peonies this year. It was not our intention to send such out. We would like to provide you something in its place as we are also unhappy we sent these out. Please send us an email with your full name and phone number to info@petalsnbuds.ca and we will look up your order and exchange something appropriate. Thank You.
Date: May 16, 2017
Name:

State/Province:BC

I received 2 item from you for Mother's Day. One was a floral bouquet which was and still is lovely.the other was an arrangement of peonies - they were a terrific disappointment only 2 flowers opened and 3 just turned brown and petals fell off.why did this happen???i like the idea of using a Metchosin florist BUT not if flowers are not FRESH. gay pearce
Tara's Reply:
Date: May 16, 2017, 6:58 pm

Thank you. I totally understand. I was going to call you this week because of the peonies. Our complete batch of peony went bad. We will be providing you a complete new arrangment to the same value as this which you had ordered. I am so sorry for what happened. Within 10 of days your mom will recieve a brand new bouquet. Again our deepest appologies.
Gay pearce's Reply:
Date: May 16, 2017, 7:31 pm

Thank for your reply and in advance for the replacement flowers peonies. My daughter had specifically ordered peonies for me as she loves them. Thank you for your excellent follow up. Gay pearce
Date: May 15, 2017
Name:

State/Province:BC

I received a floral arrangement at 10 p.m. at night. The phone call prior to delivery woke me up. However, the flowers are very pretty--not a plant.
Tara's Reply:
Date: May 17, 2017, 2:39 pm

We are so sorry to have woken you up. In our haste we continued to do deliveries past our usual daylight hours. It was an unusally busy weekend and we had an unusual floral variety this year as well. Our deepest apologies as we try to communicate with our customers in a far more effective way. Please allow us to help you again and allow us to prove your trust in providing quality flowers and better customer service.
Date: Apr 28, 2017
Name:

State/Province:AB

Very pleased with the service. I ordered two calalily plants on line, however, you called me the next day to say the ones you had in stock were not very nice or big. I was asked if you could substitute with the beautiful hydrangia's you had in stock. I was given colour choice and the recipients of the plants said they were absolutely beautiful! Thank you for not just delivering a sad plant (which often happens with on-line orders) and instead, contacting me with options. Will be contacting Petals N Buds again for sure!
Tara's Reply:
Date: Apr 29, 2017, 12:33 pm

Thank you so much for this. I am really glad we were able provide you something beautiful. Kindest Regards!
Date: Mar 10, 2017
Name:

State/Province:BC

I'm so glad I found your website in Langford. I was impressed talking to you. You made sure I was going to be happy with the bamboo that I wanted to send my grand daughter-in-law starting her new business in Langford. You went that extra mile of service with added touches to make sure it was perfect, and it was. PS-her business is starting of better than she hoped for, Thank you!
Tara's Reply:
Date: Mar 10, 2017, 3:06 pm

I am so excited to have 9 Round Fitness in our area. New business brings breath to options. I hope she does really well over her career. Thank you for calling us to help in her celebration.
Date: Mar 09, 2017
Name:

State/Province:BC

I ordered flowers for my daughter's birthday on very short notice and I was very pleased that Petals N Buds made a beautiful arrangement and had it delivered before dinner on the same day. The purple vase in the order had been substituted with a lovely deep red one and some purple flowers substituted with red ones but the arrangement was beautiful. (I had been contacted prior to delivery advising of the substitution.) Thank you for making my daughter's birthday a great day. The flowers were wonderful surprise.
Tara's Reply:
Date: Mar 10, 2017, 10:51 am

Thank you so much for your reply. We are so glad you are happy with your flowers. We hope you come again. Happy St Patrick's Day arriving!
Date: Feb 26, 2017
Name:

State/Province:BC

I had great service and the flowers lasted a long time. Really beautiful! Will be coming back for sure.
Date: Jan 05, 2017
Name:

State/Province:BC

Beautiful! One of the loveliest I've seen, thank you!
Date: Dec 29, 2016
Name:

State/Province:BC

I was really impressed with the arrangements that were available on line and how easy it was to place my order. The recipients advised that it was the nicest arrangement they had every received. I was very impressed when you took the time to email me to let me know they had been delivered. I have already mentioned you to friends and relatives. Thanks for the great service.
Tara's Reply:
Date: Dec 30, 2016, 5:21 am

You are so very welcome. I am so glad you found us. We enjoyed creating for you. Have a Happy New Year!
Date: Dec 24, 2016
Name:

State/Province:BC

The website order was very easy. The only disappointment I had is that the roses were yellow and not red as shown in the picture. Other than that, I would order through you again. Thank you.
Tara's Reply:
Date: Dec 24, 2016, 7:55 pm

Hi, I apologize for the change in color of the roses. We were out of red and the roses you received were white. We do like our customers to know that from time to time we must allow for substitutions according to availability. Have a Merry Christmas.
Date: Dec 10, 2016
Name:

State/Province:BC

Loved the flowers thank you. Lovely delivery lady. Thanks 5 stars for sure
Date: Dec 05, 2016
Name:

State/Province:ON

Your service was excellent. My sister, Heather Smith, was delighted with the flowers. I will use you again! Rosemary Gray
Date: Sep 08, 2016
Name:

State/Province:BC

Fast efficient service!
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PETALS N BUDS METCHOSIN FLORIST
3431 Happy Valley Rd
Langford, BC. V9B 1K2
Local: (778) 430-4114

All prices shown in Canadian dollars

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